By checking the box and proceeding to checkout you, the customer, agree to the following terms and conditions for your custom order.
- Please allow 24-48 hours for a draft of your order to be emailed to you, unless otherwise specified.
- 7-14 business days to ship after design is approved, unless otherwise stated.
There are no returns or exchanges on custom orders. Each item is made to order, and due to the nature of these items, they cannot be accepted for return or exchange.
Please ask all questions prior to purchasing. All sales are final. Items are made to order, and due to the nature of the product, cancellations, returns, and exchanges cannot be accepted.
• Colors may vary:
Please be aware that the colors of your printed product may differ from what you see on your screen.
We cannot guarantee an exact color match due to variations in monitor settings and the printing process. We do our best to reproduce the colors as accurately as possible.
• Spelling accuracy:
You are responsible for verifying the accuracy of all text, including spelling, grammar, and punctuation, on your custom design before submitting your order.
We will not be responsible for any errors in the text after your approval. Your design will be printed exactly as submitted and approved.
• Graphic quality:
We recommend submitting images with a resolution of 300 dpi or higher for optimal print quality. If you choose to submit a lower-resolution image (below 300 dpi), you understand that the printed result may not be as clear or sharp as desired.
We will not be responsible for any issues arising from the use of low-resolution graphics. Your design will be printed as-is.
• Sublimation process imperfections:
Although we use the highest quality sublimation printing process, please note that imperfections may occur in the arm, shoulder, and collar areas of your printed product.
These imperfections are a natural result of the printing process and are not considered defects.
By agreeing to these terms, you acknowledge and accept that such imperfections may be present on your final product.
