Returns
Because our products are custom printed and unique to each customer, they will only qualify for refund if the product itself is flawed, if the quality of the printing is poor, or if the final product is materially different from the product presented on the site.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Any unauthorized returns, or exchanges of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.
Please note that customers are responsible for return shipping rates.
Additional non-returnable items:
- Gift cards
- Downloadable products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds or exchange are granted (if applicable)
-unworn, unused, and unwashed apparel items for a different size within 15 business days of the delivery date.
-We can only accept apparel exchanges for a different size, in the same style and color that was originally ordered.